Employment Opportunities at Ronald McDonald House Fort Worth
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Employment Opportunities

Put your expertise to work

Thank you for your interest in employment opportunities of the Ronald McDonald House of Fort Worth. We are conveniently located in the hospital district of Fort Worth and within easy walking distance to the major hospitals. The RMHFW community is committed to the organization’s mission. If you are a dedicated professional who can provide a superior experience for our families, we welcome the opportunity to discuss employment opportunities with you.

Note: Employment with RMHFW requires the following:

  • Face masks must be worn when inside the facility and interacting with families.
  • Evidence of COVID-19 and seasonal flu vaccination must be provided prior to the first day of work.

Current Openings

Events Intern

Reports to: Development Manager

Direct Reports: None

WORK HOURS: Flexible position for school credit, maximum of 25 hours/week: Monday – Friday. Hours will be decided by the supervisor. Some evening and weekend hours may be required. For school credit only.

APPLY FOR THIS JOB: Send your resume and cover letter to Hannah.Webb@rmhfw.org

BASIC FUNCTION:The Development Intern supports, implements, and coordinates logistical and event support for our major fundraising events. These fundraising events help the Ronald McDonald House of Fort Worth (RMHFW, the House) position itself in the Fort Worth community as a top-of-mind non-profit for potential guest families, volunteers, donors, and board members. The Development Intern will be part of the Development team and will participate in assisting with logistics and overall event support by writing and editing emails, working closely with vendors, coordinating event meetings, participating in team meetings and some external meetings, assisting in mailings, some grant writing research, third-party event research and execution, serving as support to the Development Manager onsite during major and ancillary events, and contributing new ideas to the overall creative process and other duties as assigned.

JOB DUTIES

  • Direct support to Development Manager for large events
  • Work closely with vendors and other outside contacts leading up to events
  • Collaborate with Development team in coordinating third-party fundraisers
  • Attend Development committee meetings, special event committee meetings, and staff meetings as requested
  • Assist Development department with special projects, mailings, research, stewardship, and other duties as assigned
  • Complete tasks at a timely, professional, and competitive level

QUALIFICATIONS

Required

  • College student with coursework or experience in Events, Communications/Public Relations, or Hospitality Management
  • Previous experience and knowledge of Microsoft Office (i.e. Word, Excel, PowerPoint, Projects, etc.)
  • Must be fully vaccinated against Covid-19 and the Flu or willing to start the vaccination process before 1st day at the RMHFW.

Skills

  • Superior written and verbal communication skills
  • Strong computer skills, including Microsoft Office experience
  • Attention to detail and ability to meet multiple deadlines while working in a fast-paced, multi-tasking environment
  • Ability to make independent decisions, demonstrate leadership ability, and build relationships
  • Must be comfortable working independently and as a team player
  • Preference is given to individuals proficient in Excel
  • Preference is given to individuals proficient in mail merge

WORK CONDITIONS

Normal office environment with occasional off-site work. Some evening or weekend hours may be required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may be required to lift up to 25 pounds

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Ronald McDonald House of Fort Worth is proud to be an equal opportunity employer. Our goal is to be a diverse workforce that is representative, at all job levels, of the families we serve. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

House Relations Support

Reports To:  House Relations Manager

Direct Reports: None

APPLY: Send cover letter and resume to Kayla.Wendt@rmhfw.org.

WORK HOURS: Non-exempt, Part-time (no benefits), Shifts below and fill in as needed

  • Weekend Shifts Available
    • Wednesdays & Thursdays, 3pm – 10pm
    • Sundays, 4pm – 10 pm

OVERVIEW: The primary responsibility of the House Relations Support is to serve as support to the House Relations Manager. The House Relations Support is knowledgeable of the mission, goals, and objectives of the Ronald McDonald House of Fort Worth (RMHFW) and assists with all areas of operations.

JOB DUTIES

OPERATIONS COORDINATION

  • Ensures clear communication with families on all House policies and procedures
  • Communicates accurate eligibility criteria to referral sources and families
  • Works with House Relations Manager and House Relations Staff to ensure an effective transition for coverage
  • Performs background checks on all adults 18 years and older staying at the Ronald McDonald House of Fort Worth
  • Performs daily review of census and coordinates with the House Relations Manager and other House Relations Staff on the room availability status
  • Performs check-in and check-out procedures
  • Assists in kitchen/dining area during lunch/dinner and clean up
  • Communicates with the House Relations Manager and House Relations Staff regarding family issues
  • Will be required to serve in an on-call capacity during your work schedule shift or holiday periods
  • Maintains supply of all Ronald McDonald House of Fort Worth printed materials, including guest packets, and all operations forms
  • Ensures monetary room contributions are accurately collected and reflected on the family’s record
  • If applicable,  assists with the nightly close of transactions and recording of the day’s activity to the daily log, proper documentation of monetary room contributions, merchandise sales, and accounting for all receipts
  • Responds appropriately to emergencies and incidents in accordance with RMHFW Crisis Manual
  • Assists in the nightly close of the facility if applicable during your shift
  • Performs other duties as assigned

FACILITY SUPPORT

  • Maintains security of the facility by inspecting the premises and checking all exterior doors once the office has closed
  • Monitoring and aware of individuals and groups that have access to the house
  • Locks up designated rooms at the end of the shift
  • Communicates house needs with contract janitorial staff during the designated work hours
  • Maintains working knowledge of RMHFW Crisis Manual
  • Responds appropriately to emergencies and incidents in accordance with RMHFW policies
  • Conducts daily inspections of the House, grounds to identify safety, maintenance, housekeeping, and overall appearance issues, and coordinates resolution with the House Relations Manager, maintenance, or service providers; reports maintenance issues as needed
  • Directs the resolution of maintenance issues to ensure the safety of guest families during designated evening work hours
  • Responds appropriately to emergencies and incidents in accordance with RMHFW policies
  • Ensures cleanliness and readiness of rooms before family check-in when applicable

FAMILY SERVICES

  • Demonstrates an atmosphere of warmth, compassion, and support always to ensure a nurturing atmosphere
  • Maintain positive guest relations
  • Effectively communicates with referral sources regarding family dynamics, residency status, and any other family concerns
  • Coordinates check-in and check-out process with the House Relations Manager and House Relations Staff.
  • Provides information to families on current community activities and events in the DFW area, including coordinating RMHFW passes to local attractions
  • Coordinates the disbursement of all tickets to events that have been donated to the house, working with the House Relations Manager and House Relations Staff to select families to attend
  • Organizes transportation for families if necessary

VOLUNTEER/COMMUNITY RELATIONS

  • Provides support and direction to volunteers in collaboration with the Volunteer Services Manager and House Relations Manager
  • Communicates with Volunteer Services Manager about any unique situations with a volunteer
  • Ensures that all donations other than monetary donations are entered in the donation book
  • Assist the evening cooking groups with food storage and kitchen clean up
  • Conducts tours for volunteers and groups during the evening as needed
  • Encourages volunteer interaction with families
  • Maintains an awareness of Board functions and Board members in general

PHYSICAL DEMANDS

  • The physical demands described here are representative of those that an employee must meet to perform the essential functions of this position successfully; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • While performing the duties of this job the employee is regularly required to walk, sit and stand; use hands to finger manipulation, handle, feel reach with arms and hands and talk or hear
  • The employee may be required to lift up to twenty-five pounds
  • The vision requirements include close, distance, peripheral and depth perception

QUALIFICATIONS

  • High School Diploma, some college preferred
  • Ability to function as a team member
  • Warm, intuitive personality
  • Detail-oriented and organized
  • Excellent communication and assessment skills
  • Proficient in speaking and writing Spanish is a plus
  • Proficient working knowledge of Microsoft Office software
  • Dependable, able to work with minimal supervision
  • Ability to be flexible and function autonomously

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Ronald McDonald House of Fort Worth is proud to be an equal opportunity employer. Our goal is to be a diverse workforce that is representative, at all job levels, of the families we serve. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.