EMPLOYMENT OPPORTUNITIES

Put your expertise to work

Thank you for your interest in employment opportunities of the Ronald McDonald House of Fort Worth. We are conveniently located in the hospital district of Fort Worth and within easy walking distance to the major hospitals. The RMHFW community is committed to the organization’s mission. If you are a dedicated professional who can provide a superior experience for our families, we welcome the opportunity to discuss employment opportunities with you.

Employment Opportunities

Meals from the Heart Coordinator, Operations Team

Reports To: Chief Operating Officer (COO)

Direct Reports: None

APPLY: Send cover letter and resume to Lauri.Adams@rmhfw.org

WORK HOURS: Non-exempt, Part-time 30 hours per week (partial benefits - no healthcare; overtime to be preapproved by supervisor), Hours to be determined

OVERVIEW: The primary responsibility of the Meals from the Heart Coordinator is the maintenance and growth of Meals from the Heart, which is our volunteer meal provider program. This position also maintains a clean and orderly environment in the main kitchen and complies with City of Fort Worth food service regulations. The Meals from the Heart Coordinator is knowledgeable of the mission, goals and objectives of RMHFW.

NOTE: Food Manager Certification is required for this position. If applicant does not already have this certification, it is required that the applicant complete and pass this training within 6 weeks of employment start date.

JOB DUTIES:

KITCHEN RESPONSIBILITIES
  • Coordinates the RMHFW Meals from the Heart program; communicates all guidelines and House policies to all meals groups in advance; provides kitchen orientations to cooking groups
  • Develop and maintain relationships; identify and report funding opportunities to the Development Department
  • Provides kitchen training for volunteers as needed
  • Maintains overall organization of kitchen equipment
  • Monitors the safety and condition of the equipment and informs COO if replacement items are necessary
  • Maintains pantry and communal refrigerator food items
  • Monitors stock of supplies and is responsible for checking expiration dates and disposing of supplies as appropriate
  • Assists with sorting and storing in-kind donations
  • Cleans the communal refrigerator and resident refrigerators/freezers when needed
MAINTENANCE RESPONSIBILITIES
  • Monitors the facility during the course of daily activities for maintenance issues and completes maintenance forms as necessary
GUEST RELATIONS
  • Interacts with families, staff and volunteers to ensure a warm, caring and homelike atmosphere at all times
  • Is knowledgeable of RMHFW policies and procedures as they relate to families
  • Identifies special family situations and notifies the COO, House Operations Coordinator or Weekend Managers as appropriate
OTHER
  • Required to complete and pass Food Manager Certification training class
  • Performs all other duties as assigned
PHYSICAL DEMANDS:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • While performing the duties of this job the employee is regularly required to walk, sit and stand; use hands to finger manipulation, handle, feel reach with arms and hands and talk or hear
  • The employee may be required to lift up to 50 pounds
  • The vision requirements include close, distance, peripheral and depth perception
QUALIFICATIONS:
  • High School Diploma, some college preferred
  • Restaurant/culinary experience
  • Ability to function as a team member
  • Warm, intuitive personality
  • Detail oriented and organized
  • Excellent communication and assessment skills
  • Proficient in speaking and writing Spanish is an additional plus
  • Proficient working knowledge of Microsoft Office software
  • Dependable, able to work with minimal supervision
  • Ability to be flexible and function autonomously
Weekend Manager, Operations Team

Reports To:  Chief Operating Officer (COO)

Direct Reports: None

APPLY: Send cover letter and resume to Lauri.Adams@rmhfw.org

WORK HOURS: Friday 4:00pm - Sunday 4:00pm (one weekend a month)

OVERVIEW: The primary responsibility of the Weekend Manager is to manage the operations of the Ronald McDonald House of Fort Worth.  The Weekend Manager is knowledgeable of the mission, goals and objectives of the Ronald McDonald House of Fort Worth.

JOB DUTIES:

OPERATIONS COORDINATION
  • Ensures front desk is staffed or Manager is reachable in the house during all hours of the weekend shift
  • Ensures clear communication with families on all RMHFW House policies and procedures, and intervenes in a disciplinary manner, if necessary
  • Communicates accurate eligibility criteria to referral sources and families
  • Responsible for accepting referrals from hospital social workers
  • Responsible for making room assignments
  • Assures that donations are documented
  • Responsible for kitchen/dining area during breakfast/lunch clean up
  • Responsible for check-in/check-out process
  • Communicates with the Chief Operating Officer regarding family issues
  • Works with Resident Manager to ensure effective transition of coverage
FACILITY SUPPORT

  • Supervises Housekeeping Staff and contract janitorial service during the designated work hours
  • Reports maintenance problems to ensure they are handled promptly
  • Monitors House activity and maintains control of the facility usage by families, volunteers, and all other guests
  • Maintains working knowledge of RMHFW Crisis Manual
  • Responds appropriately to emergencies and incidents in accordance with RMHFW policies
FAMILY SERVICES

  • Demonstrates an atmosphere of warmth, compassion and support to ensure a nurturing atmosphere at all times
  • Creates an atmosphere of hospitality and ensures the well-being and comfort of families
PHYSICAL DEMANDS:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job the employee is regularly required to walk, sit and stand; use hands to finger manipulation, handle, feel reach with arms and hands and talk or hear.
  • The employee may be required to lift up to 50 pounds.
  • The vision requirements include close, distance, peripheral and depth perception.
QUALIFICATIONS:

Required:
  • High School Diploma, some college preferred
  • Ability to manage a communal environment
  • Ability to effectively work with many different types of people
  • Ability to be compassionate and supportive of families in crisis
  • Ability to function as a team member
  • Warm, intuitive personality
  • Detail oriented and organized
  • Ability to demonstrate good judgment, decision-making ability and flexibility
  • Excellent communication and assessment skills
  • Dependable, able to work with minimal supervision
  • Proficient working knowledge of Microsoft Office software
Preferred:
  • Proficient in speaking Spanish, writing in Spanish is a plus