Thank you for your interest in employment opportunities of the Ronald McDonald House of Fort Worth. We are conveniently located in the Fort Worth Hospital District and within easy walking distance to the major hospitals.
The RMHFW community is committed to the organization’s mission. If you are a dedicated professional who can provide a superior experience for our families, we welcome the opportunity to discuss employment opportunities with you.
Note: Employment with RMHFW requires the following: The seasonal flu vaccination must be provided prior to the first day of work.
Database and Research Coordinator, Development Team
Reports To: Community and Donor Engagement Manager
Direct Reports: None
WORK HOURS: 40 hours per week; Non-Exempt position
APPLY FOR THIS JOB: Send your resume and cover letter with salary expectations to resumes@rmhfw.org.
OVERVIEW: The Database and Research Coordinator supports the Development team by ensuring accurate processing, acknowledgment, and reporting of all gifts. This role maintains the organization and integrity of the donor database, assists with data analysis and prospect research, and provides support for select grant writing and the Event-in-a-Box program.
JOB DUTIES:
Database Management
Serve as the primary day-to-day administrator for RMHFW’s CRM software
Ensure accurate capture of all donor and gift activity within the CRM, and maintain overall database integrity, including elimination of duplicate and inconsistent records
Update donor portfolios held by the development team and CEO on a semiannual basis
Train and support staff on database best practices and maintain up-to-date policies, procedures, and training materials Weekly Deposit and Finance
Ensure timely, personalized gift processing
Record and process all forms of gifts within the CRM and appropriate financial logs
Prepare weekly deposit documentation for review and approval by the CDMO and submission for bank deposit by the CFO
Assist finance team with reconciliation between donor database and QuickBooks on a monthly basis
Assist the finance team with any special projects throughout the year
Coordinate with Development and Finance teams to track event sponsorship payments
Donor Records, Acknowledgment, and Stewardship
Manage donor acknowledgment and receipt processes, including weekly gift acknowledgments, sponsorships, tax letters, post-event tax documentation, and first-time donor outreach.
Execute personalized stewardship efforts, including thank-you calls, crafting tailored letters, Gratavid messages, birthday tracking, and other donor engagement activities.
Maintain accurate donor records and assigned portfolios, including semiannual portfolio updates for development staff and the CEO.
Prepare donor reports, mailing lists, and labels to support appeals and stewardship efforts. Ensure donor addresses meet USPS standards and remain current.
Track, document, and submit matching gift information and related forms to ensure timely acknowledgment and processing.
Provide additional donor and stewardship reporting support as requested by the Development team. Prospecting and Research
Prospect and develop donor giving profiles across key revenue streams, including grants, corporate partnerships, sponsorships, major gifts, direct mail, meals program, and third-party fundraising
Conduct proactive prospect research to identify new funding partners
Stay up to date on best practices for data tracking and data management, and share recommendations to improve data integrity
Collect and present data to develop solutions and aid decision-making for the Development and Marketing Team, as requested Grant Writing
Assist in researching and drafting grant proposals in collaboration with the Chief Development and Marketing Officer
Gather data, impact stories, and program metrics to support compelling, mission-aligned proposals and grant reporting Event-in-a-Box Program
Support and coordinate the Event-in-a-Box program, including logistics and outreach
Maintain ongoing relationships with Event-in-a-Box participants and provide stewardship touchpoints to encourage repeat participation
Coordinate with the Community and Donor Engagement Manager to schedule speaking engagements as needed
Coordinate with the marketing team to create templates, materials, and collateral to support the program
Additional Responsibilities
Work annual signature events
Complete other duties as assigned
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be of an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee may be required to lift up to 25 pounds
The employee will be required to work extensively on a computer
QUALIFICATIONS:
Bachelor’s degree or equivalent work experience
Proficient in Microsoft Office, specifically Excel, including data organization, analysis, and mail merge
Excellent organizational skills
High-level attention to detail and data accuracy
Ability to prioritize duties and meet deadlines on a consistent basis
Ability to manage assigned responsibilities with appropriate supervision and guidance
Demonstrated sound judgment and willingness to ask questions and seek guidance when appropriate
Ability to function as a team member and work effectively across departments
Strong verbal and written communication skills, including the ability to draft professional letters
Preferred:
Previous non-profit experience
Experience in finance or accounting
Previous experience with Bloomerang or other donor database software
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Ronald McDonald House of Fort Worth is proud to be an equal opportunity employer. Our goal is to be a diverse workforce that is representative, at all job levels, of the families we serve. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need.
Parents don’t know when their children will need medical help. But they should know they can always access the care they need. And with your help, we can support them all throughout their journey.